It can be frustrating to arrive and find that our car wash is closed. The weather plays a large role in whether we are open or closed for normal operation. For the sake of simplicity, our locations will be closed if:

• It is currently raining or the streets are wet
• The large overhead garage door at the wash entrance is down
• Rain is forecasted for right after our opening time
• Intermittent rain is forecasted throughout the day
• If inclement weather causes us to close after 4 PM, we will not reopen that day
• Heavy fog is thick with moisture (we will open again after the fog has dissipated)
• If a big storm is approaching, we will close the wash before it arrives to allow our team members to get home safely
• It’s snowing
• The temperature is below 25°
• The streets are icy

We average around 355 open days per year. We take great pride in remaining open and washing cars as much as possible. If you do arrive and find us closed, we apologize and hope you'll visit us again soon!

Our 48-hour rain check policy is available ONLY on our Gold Wash package. Be sure to press the 'print receipt' button on the screen if your receipt does not come out automatically. 

Your receipt holds a 5-digit wash code valid only for the next 48 hours. If it rains within 48 hours after your car wash, simply come back to our gate entrance and press the “5-6 Digit Code” option on the pay screen. After you enter your valid 5-digit free Gold Wash code, the wash will be processed and the gate will rise.

If a customer uses a 48-hour rain check wash code outside of its intended purposes, Genesis reserves the right to refuse such service, Alternatively, we will allow the customer to pay for the wash at that time.

In short, no. Our car wash uses state-of-the-art equipment to ensure we provide the best, safest service possible. 

We utilize lightweight, self-cleaning Envirosoft foam brushes throughout our entire tunnel with soapy detergents constantly spraying the brushes, allowing for lubrication and cleaning. These foam brushes rotate so fast, it is impossible for dirt, sand, or grit to ever adhere to them. 

We have washed thousands of vehicles and we have never been the cause of a scratch.

Vehicle Restrictions

• Vehicle must be less than 7’0″ high (clearance bar is located at pay stations)
• No dually trucks
• We do not accept tires wider than 15″
• Vehicle clearance minimum of 8″ in height
• Must remove all trailer hitches
• Truck beds must be clean and empty

Disclaimers

Genesis Auto Wash LLC is not responsible for damage to the following:

• Bike racks
• Light bars
• Roof racks taller than 5″ and wider than the vehicle
• Power antennas
• Bug shields
• Luggage racks
• Loose chrome
• Roof and door moldings
• Headlights or brake lights
• Front or rear wipers
• Side mirrors
• Glued-on spoilers
• Front and back license plates
• Any non-factory installed items

After paying for your selected wash package, the gate will rise and allow you to enter the tunnel. An attendant will be there to help guide your vehicle onto the conveyor. Once your two driver-side tires are on the conveyor, you will see commands on the entrance screen explaining to put your car in neutral, remove your feet from the pedals and steering wheel, put down your antenna, and turn off the windshield wipers. 

These commands are of utmost importance to prevent damage.

We only use about one-third of the amount of water a person typically uses when washing their vehicle in their driveway (150 gallons in the driveway vs 50 gallons at Genesis). 

Our state-of-the-art water reclamation systems allow us to filter, clean, and re-use some of the water used in our wash process. The used water runs directly into a collection system that filters the water and removes harmful sediments and oil.

Because of the chemistry of the detergents we apply to your vehicle, the cleaner your vehicle gets toward the end of the tunnel, the more likely it is to get drier. The clear coats, waxes, and rain shield agents help the water to fall off like sheets. 

We also have 8 15-horsepower dryers that are perfectly adjusted and positioned to remove water from the surface of your vehicle. 

In our gold package, we also offer the dry and shine polisher to buff and polish your vehicle and remove any leftover excess water.

Visit our office and speak to our manager! We will create a gift card with any amount you choose.

The tunnel is pressure washed at least once a week for maintenance, and equipment is worked on daily to ensure proper functionality. Every 3 months, we hire a professional crew to visit our car wash and pressure wash the entire thing inside and out.